As a leader, most likely on a daily basis, you will have to navigate your world while handling different perspectives that you have from other team members, customers, peers, friends, family, etc.
Handling different perspectives can be a challenging task, especially when it comes to dealing with people who have different beliefs, values, and opinions. However, it is essential, as a leader to learn how to handle different perspectives to maintain healthy relationships and avoid conflicts.
Here is my five-step approach to handling different perspectives:
- The first step in handling different perspectives is to listen actively. It is crucial to listen to the other person’s point of view without interrupting or judging them. Active listening involves paying attention to the speaker’s words, tone, and body language. It helps to understand the other person’s perspective and shows that you respect their opinion.
- The second step is to acknowledge the other person’s perspective. Even if you do not agree with their opinion, it is essential to acknowledge their point of view. Acknowledging their perspective shows that you value their opinion and are willing to consider it.
- The third step is to find common ground. Even if you have different perspectives, there may be some areas where you both agree. Finding common ground can help to build a connection and create a positive environment for discussion.
- The fourth step is to express your perspective respectfully. It is essential to express your opinion without attacking the other person’s perspective. Use “I” statements to express your thoughts and feelings and avoid using accusatory language.
- The fifth step is to be open to compromise. Sometimes, finding a solution that works for both parties may require compromise. Be open to finding a middle ground that satisfies both perspectives.
In conclusion, handling different perspectives requires active listening, acknowledging the other person’s perspective, finding common ground, expressing your perspective respectfully, and being open to compromise. By following these steps, you can maintain healthy relationships and avoid conflicts, even when dealing with people who have different beliefs, values, and opinions.
Robert Murray is a Vancouver, BC based Business Strategy Consultant, #1 Best Selling Author, International Keynote Speaker, and TEC Top Speaker of the Year for 2018. For further advice, insight and inspiration on how to unlock your inner leader, connect with Robert on LinkedIn.
Click here to get his weekly Tuesday Tune Up blog posts straight to your inbox.
Tags:
Business Communication,
Communication,
Leadership,
Perspectives,
Robert Murray,
Robert S. Murray