If you work in an office that has more than one person, chances are there is going to be a bit of gossip in the workplace from time to time. And unfortunately for some offices, it could be a national past-time…
Gathering around the water cooler, talking about other people in the organization, about things you wouldn’t say to their face because they’re hurtful or negative. Does this sound like something you’ve come across, or even participated in before?
What is it about human beings that we get such satisfaction out of ‘trash talking’ another person? I mean it’s become a common practice in professional sports, and I am sure that it drives a huge percentage of the traffic on telephone lines and cellular airwaves.
However, as a leader, talking about people behind their back, in my opinion, is the #1 Personal Brand Destroyer. Your brand is completely and totally eroded when you jump onto the party bus of gossip, rumors, and negative talking about other people in your organization, a customer, a partner, or anyone else.
Participating in the game also keeps you locked firmly in the land of mediocrity. It says nothing about one’s emotional intelligence – which I prefer to call “Practical Intelligence.” And, it completely undermines the trust and respect that you receive as a leader.
Start talking good about other people. At the coffee machine, or water station, say something like: “Did you hear about Janice? She’s so inspirational! What she did with that new project was creative and really worked. I’m so enthused that she’s on our team!” When people around the coffee machine hear this kind of talk, they will move on really quickly (and get back to work). They will also not involve you anymore in the crap talk that they waste their time at!
An even better idea, go face-to-face with someone (what a novel concept!) and tell them: “Congratulations on the new contract! You did an amazing job!” Catching people doing things right is the Hallmark of Leadership Greatness! Try it; you’ll see what I mean.
Robert Murray is a Vancouver, BC based Business Strategy Consultant, partner at Incrementa Consulting Inc., #1 Best Selling Author, and International Keynote Speaker. For further advice, insight and inspiration on how to unlock your inner leader, follow Robert on Twitter, LinkedIn and Facebook.
