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About
Keynote Speaker
Best Selling Author
It’s Already Inside
Programs
Media
Blog
Weekly Blog Sign Up
Contact Us
My Top 8 Traits to Hire For
November 3, 2020 /
Emotional Intelligence
The Right People Want a profitable business or successful initiative? It’s easy. You just have to make sure that you surround yourself with the rig
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How to Manage Low Grade Depression
August 18, 2020 /
Employee Engagement
COVID-19 Uncertainty Nobody saw the effect that COVID-19 would have on everyone across the world. Not very many people predicted that five-months lat
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How to Properly Onboard a New Employee
April 7, 2020 /
Corporate Culture
Question: What is the biggest competitive advantage a company can have in the marketplace? Answer: Your Culture. Culture is your biggest competi
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When to Lead. When to Manage. When to get out of the way.
March 17, 2020 /
Leadership
I get asked this question a fair amount by leaders everywhere: “When should I be a leader and when should I be a manager?” What they often forget
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Great Customer Service is All About the Details
February 4, 2020 /
Customer Service
The highest margins that are available today to a business, are to be had when you and your team can deliver value consistently over and over. Ther
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Millennials, Culture and Strategy Go ‘Hand-in-Hand’
September 17, 2019 /
Millennials
,
Strategy
With all the indicators pointing to the world heading toward an economic slow-down (maybe even a recession), I am running into a lot of organizations
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Are The Millennials the Problem or The Older Leaders?
September 18, 2018 /
Millennials
The old workforce When I started my work life (back when dinosaurs roamed the earth), new employees were told to “Fit In” or “F#$% Off” (the
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How Do I Know If I Have Good or Bad Employee Engagement?
August 28, 2018 /
Employee Engagement
How can a leader tell if they have good or bad employee engagement? Well, surveys are one way. Sadly, though, they don’t get deployed often enoug
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What is the ROI of Employee Engagement?
August 21, 2018 /
Employee Engagement
ROI. Return on Investment. Every business owner and leader on the planet is searching for it. So how does Employee Engagement and ROI fit into the
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Three Quick and Easy Ways to Increase Employee Engagement
August 14, 2018 /
Employee Engagement
Employee Engagement is truly a clear way to customer satisfaction and profitability for your business. There are countless books out there on the subj
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