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Best Selling Author
It’s Already Inside
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About
Keynote Speaker
Best Selling Author
It’s Already Inside
Programs
Media
Blog
Weekly Blog Sign Up
Contact Us
Improving Employee Productivity
December 5, 2023 /
Business Growth
,
Leadership
With the amount of fear, uncertainty and doubt that is constantly circling above business leaders like a committee of vultures getting ready to land o
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Succession and Planting Trees
November 7, 2023 /
Business Growth
,
Generations in the Work Place
The world continues to spin faster. Fear, uncertainty, and doubt continue to be top of mind for virtually everyone (FUD as I call it). And to make
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How to Prepare for the Approaching ‘Talent Cliff’
September 12, 2023 /
Business Growth
Skilled employees – or ‘Talent’ - are getting harder and harder to find. And the age of current employees with that expertise and experience i
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The Changing Nature of Work
August 1, 2023 /
Business Growth
A big question I get these days has to do with what impact Artificial Intelligence and Globalization will have on business? A question that we must
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Developing a Change Mindset
July 4, 2023 /
Business Growth
,
Leadership
,
Strategy
Change remains one of the three constants in life (taxes and death being the other two). Change has been accelerating in the recent years, all as a
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Structure Will Set You Free
May 23, 2023 /
Business Growth
When I am asked to help an organization recover from a place of low productivity, poor customer satisfaction, high costs or falling profitability, the
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The Value of Field Service Technicians for Customer Service
February 14, 2023 /
Business Growth
Field service technicians are the face of your business. They’re the ones that customers meet when they need assistance or repairs, and they can pla
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Customer Purchase Triggers
August 9, 2022 /
Business Growth
All customers make decisions based on value. Think about your own consumer habits either for personal or for your business. You will weigh the opt
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How to Make Decisions That Let Your People Know They Are Safe, Respected and Appreciated
June 8, 2021 /
Business Growth
,
Communication
,
Emotional Intelligence
,
Employee Engagement
,
Leadership Minutes
,
Tuesday Tune Up
It does not matter what business you are in, there is only one asset that appreciates over time... your people. This last year has been full of fear,
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Leadership Advice for Developing Employees
May 25, 2021 /
Business Growth
As the COVID pandemic drags on, leaders are now facing the reality of driving and sustaining the company culture while the team are working remotely o
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