I often get asked: “What makes a great leader?” My answer… A lot of different attributes. Like service to others, the ability to listen, the ability to be vulnerable, humility, tolerance, inclusion, vision, and the ability to inspire people to get things done to name a few. One though that does not get enough attention and focus is ‘Emotional Control.’
These days, in the world of fear, uncertainty and doubt (FUD) that we are leading in, it is easy to plan your day as a leader and think that you have it all together and then… you go into the office, and by 8:05 in the morning, it has all spun out of control. Customer issues. Supply chain disruptions. Spiraling costs. Pricing pressure. Valued team members resigning. The list goes on.
In order to bring some calm to the chaos, today’s leader needs to be able to control their inner panic and create clarity for their team so that they feel there is direction and purpose. Clarity of purpose and direction are like a big valium pill for the team; it helps them settle and focus.
Emotional control is easier said than done. However, with practice, you can get good at it. With consistency, you can get very good at it. And remember… no one is born with emotional control. It takes nurturing just like any other skill you want to learn.
Here is my list for building your ability to control your emotions:
And when all else fails, ‘Stay Calm and Call Bob’. You have my email. Reach out to me and we can talk it through.
Robert Murray is a Vancouver, BC based Business Strategy Consultant, #1 Best Selling Author, International Keynote Speaker, and TEC Top Speaker of the Year for 2018. For further advice, insight and inspiration on how to unlock your inner leader, connect with Robert on LinkedIn.
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