Why is emotional intelligence – or EQ - in a leader so important? Even more important than cognitive intelligence – or IQ?  Well, Daniel Goleman,

Quick answer... if you don’t know who is responsible for improving your emotional intelligence then you may have just discovered you have little or

What is listening? When it comes to emotional intelligence – or EQ – why is the lost art of listening so important?  And by listening, I mean ac

Are we born with emotional intelligence? Quick answer... No.  There are two very key reasons we are not born with emotional intelligence.  One is n

We have an amazing computer in our heads. A super computer that is made up of 100 billion neurons wired into a trillion connections to each other. And

How do we create a corporate culture that is revered by everyone? Cultures like Zappos, The San Antonio Spurs, Disney, Pixar Studios and Southwest Air

You have all heard of IQ or Intelligence Quotient.  And I am sure you have heard of the second dimensional quotient leaders need to have, EQ or Emoti

The biggest leadership fault I see everywhere I go is a leader’s ability to see: Which team they are on Who is accountable Sympathy vs. empa

Emotional Intelligence and good decision making are things that are nurtured. You are NOT born with them. In fact, biologically, the frontal lobe of o

I often talk about school never (ever) being out. Often though we think of training, development, and learning as it relates to skills both physical a