As leaders we are finely tuned world-class athletes of a different kind. We may not make our living off of our bodies, however our brains (the real so

How do I lead in life and at home? https://youtu.be/8VEGXgX_jvs Robert Murray is a Business Strategy Consultant, partner at Incrementa Consulting

Have you ever really taken the time to call your customer service line? I rant quite often about experiencing what your customers’ experience. 

How can I be a good leader? https://youtu.be/9YkpGUq-h1Y Robert Murray is a Business Strategy Consultant, partner at Incrementa Consulting Inc., #

You have heard me say: “Everyone is in Sales.” You may have also heard me say: “You should never be ‘selling.’ You should be having conversa