Focus.  Or lack there of is the number one productivity hack that I see day in and day out with mediocre performers.  Leaders desperately strugg

I once had the pleasure of working for the worst CEO on the planet.  It was a ‘pleasure’ because I learned an incredible amount about leadership

This may sound obvious however, I see it so often that I must say it... "Leaders need to lead, not gratuitously take up space on a pedestal." It driv

  I talk a lot to leaders about never walking past "graffiti" - what I mean by graffiti is that in our office environments, we sometimes have

“If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I

For some it is their worst nightmare and a paralyzing fear.  Getting trapped in an elevator... I was having an amazing morning one Thursday.  The

I went to an interview about 15 years ago with the CEO of a Mobile Wireless company about the role of VP of Operations.  They had been in business fo

A 2015 Gallup poll found that only 31% of Americans feel engaged at work.  Similar results were seen across Europe and Canada.  That means only 3 ou

When a customer ceases to be a customer, they will most likely not tell you – you find out when they have already joined the competition... So, t

Customer’s churn when they do not see and feel the value an organization delivers. My wife bought a new clothes washing machine the other day.  No