Communication Challenges One of the challenges I see with leaders when it comes to communicating a vision for their organizations, is that they strug

The highest margins that are available today to a business, are to be had when you and your team can deliver value consistently over and over. Ther

Taking control of your destiny, and standing in your power, starts with taking control of the direction you want to take your life. Living Day by Day

Building a strategic plan is relatively easy when guided with the help of an expert. Executing that plan is hard, but it doesn’t have to be! What S

What is the best format for presenting and talking about your strategy – be it for the business, a department, a project or solving a problem?  The

What is Emotional Intelligence (EQ)? In the simplest of terms, it is one’s ability to control a response to a scenario while our brain is processi

If “culture eats strategy for breakfast” (Peter Drucker), then what makes up your culture? What is the foundational building block for cultur

The Cost of Wooing New Customers How much money does it take to get a new customer? How much does it cost to keep an existing customer? Marketing tex

With all the indicators pointing to the world heading toward an economic slow-down (maybe even a recession), I am running into a lot of organizations

The Generational Divide I recently gave an evening Keynote address in Toronto. There were 75 members of an association in attendance. As I often do t