As leaders we are finely tuned world-class athletes of a different kind. We may not make our living off of our bodies, however our brains (the real so

Have you ever really taken the time to call your customer service line? I rant quite often about experiencing what your customers’ experience. 

Few actions you will take as a leader will set you apart faster than the word "Promises." You will take the fast ride to the top of the leadership

How can I be a good leader? https://youtu.be/9YkpGUq-h1Y Robert Murray is a Business Strategy Consultant, partner at Incrementa Consulting Inc., #

Some of the best lessons I have been lucky enough to receive have come from the most unexpected places. My children and my pets. From my kids, I le

What does leadership mean? https://www.youtube.com/watch?v=VuCx3bcI740 Robert Murray is a Business Strategy Consultant, partner at Incrementa Cons

In business we often have to spend time on the road away from our loved ones and… our own bed. It is part of the job. While on the road though, i

It's been an interesting week, full of examples of businesses that focus on "What" versus "Who." What exactly do I mean by that? Well, "What" is

This is HOW A LEADER... Disconnects from work and Reconnects with themselves: True clarity of thinking comes from creating an uncluttered environme

Here's HOW A LEADER... uses their 24 hours in a day: There is no secret to success. Every single successful person I know anywhere on the planet fo