Ownership Does everyone (including you) take ownership for what you're supposed to or have agreed to do? Or, does your team (and you) spend your time

The Typical Review Cycle Annual Performance Reviews are common in most organizations. Unfortunately, also in most organizations, this annual review t

What Is the New Normal? For a few months now, big parts of the world have been ‘locked’ down, with employees working remotely. We are slowly ‘r

Question: What is the biggest competitive advantage a company can have in the marketplace? Answer: Your Culture. Culture is your biggest competi

Brands Everything has a brand. Corporations. Countries. Sports teams. Animals. And... People. Everything has a brand. A personal brand is quite si

What Does a Brand Mean? Steve Jobs once said: "A [personal] brand is one simple thing, and that is trust." I was lucky enough to be in Maui recent

What is listening? When it comes to emotional intelligence – or EQ – why is the lost art of listening so important?  And by listening, I mean ac

Are we born with emotional intelligence? Quick answer... No.  There are two very key reasons we are not born with emotional intelligence.  One is n

Our body speaks louder than our words. Everyone on the planet—no matter how sophisticated, educated or enlightened—can read body language. It is

Everyone on the planet, no matter what position, social status, culture, religion or role they're in, deserves to be and wants to be treated with