I have some additional thoughts I want to share on increasing the speed of leadership, (read part 1 here). This time I want to explore the list of att

I love working with leaders that want to be better today than they were yesterday – it is truly is an honor to work with mindsets that embrace learn

A big question I get these days has to do with what impact Artificial Intelligence and Globalization will have on business?  A question that we must

When I am coaching another business executive, I always ask them the question: “What are you doing to take care of, and grow yourself?”  In othe

Change remains one of the three constants in life (taxes and death being the other two).  Change has been accelerating in the recent years, all as a

As a leader, most likely on a daily basis, you will have to navigate your world while handling different perspectives that you have from other team me

Customers expect companies to provide excellent customer service. Exceptional Customer Service Agents ensure that customers feel heard and respected,

When I am asked to help an organization recover from a place of low productivity, poor customer satisfaction, high costs or falling profitability, the

Leaders have a unique set of responsibilities that require their time and attention. The pressure to get things done in an efficient manner can be ove

As leaders, we are constantly looking for new strategies, tactics, and tools that can help us be better at what we do. However, one of the most import