Leading change and transition is what leaders do every day. In fact, we are change machines.  Constantly moving the organization from a place of good

Accountability and Leadership One of the biggest issues I see everywhere I go, especially in businesses that are struggling to be better than they ar

Most of us have been here before… We tell a close friend or family member about some new business goal we've set for the new year, and they respond

At this time of year most people take a moment to reflect on the year that has just ticked by to consider what may lie ahead. Even those individuals t

Why Personal Branding is Important Personal branding is important because it’s what people say about you when you're not in the room. Vanity and eg

I make a living as a leadership consultant looking at organizational culture, employee engagement, and customer service. I work with leaders on both t

As we explore the different aspects of Emotional Intelligence ('EQ') in a leader’s life, we cannot overlook something I call "Timing and Optics". As

Emotional Intelligence or EQ is inside all of us – it is just buried a little deeper in some people than others. Thankfully for them it has been hea

Want to take your leadership to the next level? The world’s best leaders, not necessarily the ones running Fortune 500-sized organizations, have a s

"Sales is a simple business, however, it is often complicated by idiots." That is a quote from Richard Hoy, one of my many sales mentors. Never wer