Jack Welsh once said: “If you don’t have a competitive advantage, don’t compete.” Organizations that ‘get it’ have a clear competitive

How do we create a corporate culture that is revered by everyone? Cultures like Zappos, The San Antonio Spurs, Disney, Pixar Studios and Southwest Air

The late, great management guru, Peter Drucker, once said that: “Culture eats strategy for breakfast.”  He was referring to the fact that a disen

We've all been there.  A resumé, or CV, hits your desk and it reads like a best seller, the perfect person for creating a good corporate culture. 

You have all heard of IQ or Intelligence Quotient.  And I am sure you have heard of the second dimensional quotient leaders need to have, EQ or Emoti

The business leader of this millennium and even more precise, this decade, is one that focuses on nurturing the very best out of everyone. S/he is fac

Millennials and Generation ‘Z’ team members are all looking for an organization where the company and the people within the business believe in th

Are leaders born or made? I get asked that question all the time. The truth is, both. Everything you need to be a good leader is already inside. And..

Autocratic? Democratic? Dictatorial? Consensus? Collaborative? Delegating? Coaching? Country Club? Facilitative? When it comes to leadership style, wh

Customer satisfaction is almost everything these days. I say “almost” because your profitability, businesses growth, and career all depend on how