We have all heard the airline safety briefing where the Flight Attendant (or video screen) tells us: “In the unlikely event of a cabin depressurizat

Have you ever noticed that your best ideas come to you while standing in the shower or at three in the morning? Weird, right? Something about it seems

Our body speaks louder than our words. Everyone on the planet—no matter how sophisticated, educated or enlightened—can read body language. It is

Everyone on the planet, no matter what position, social status, culture, religion or role they're in, deserves to be and wants to be treated with

The number one skill an effective leader should learn is the ability to listen. And... I mean actually listen, versus simply thinking about wha

Successful communication should never be a monologue. I find it amazing that, as leaders move into increasingly more senior positions in an organi

Growth for growth’s sake is dangerous. As a turnaround guy, I have seen my share of organizations that have grown close to bankruptcy. There has to

When trying to grow your business, there is plenty of advice out there. Henry Ford once said: “If I gave people what they wanted, we’d have buil

I used to be the guy that stood up in front of employees and asked the question: “Who signs your paychecks?” Hoping that my team would all yell ou

Reed Hastings, CEO of Netflix, once said: “Never tolerate brilliant jerks. The cost to teamwork is too high.” When hiring a new team member, we