What Is the New Normal? For a few months now, big parts of the world have been ‘locked’ down, with employees working remotely. We are slowly ‘r

Question: What is the biggest competitive advantage a company can have in the marketplace? Answer: Your Culture. Culture is your biggest competi

I get asked this question a fair amount by leaders everywhere: “When should I be a leader and when should I be a manager?” What they often forget

The highest margins that are available today to a business, are to be had when you and your team can deliver value consistently over and over. Ther

Building a strategic plan is relatively easy when guided with the help of an expert. Executing that plan is hard, but it doesn’t have to be! What S

If “culture eats strategy for breakfast” (Peter Drucker), then what makes up your culture? What is the foundational building block for cultur

The Generational Divide I recently gave an evening Keynote address in Toronto. There were 75 members of an association in attendance. As I often do t

Every organization on the planet has a culture. In some, the leaders pay close attention to every aspect of their culture, from hiring to terminations

The Future Work Force Apparently 65% of children entering primary grades in school right now will go on to hold jobs that currently do not exist.  W

Are we born with emotional intelligence? Quick answer... No.  There are two very key reasons we are not born with emotional intelligence.  One is n